I would like to take this opportunity to express my appreciation for your dedication in serving our elderly population. Because their abilities to complete activities of daily living are often hindered by medical illness or the natural deterioration resulting from aging, their needs and undiscovered potentials, dreams and unfulfilled goals are often overlooked or ignored. Not only have you recognized this deficit in caring for the aging population, you have created a fantastic program allowing them to pursue opportunities that would for the most part have been unreachable and an impossibility. I have been so pleased to watch the development and success of your Silver Wings Special Needs Travel Program. The stories shared by our mutual patients of their journeys and to watch them blossom as they share these experiences has priceless. So often they present with a delightful childlike exuberance.
Your program offers meaning and self-worth to our elderly population and further diminishes their beliefs that they are “old dogs that can’t be taught new tricks.” Their will to live is also greatly strengthened. In addition I wish to acknowledge the obstacles placed before your team with regards to your client’s physical limitations, medical needs and overall special accommodations and how you go above and beyond to accommodate these needs. You have addressed the need of your client on an individualized basis and ‘think outside of the box’ with regards on how to meet these often difficult situations. Safety is never compromised and you and your team consistently go above and beyond the call of duty to assure that a quality trip is provided. This is your special niche and I applaud your efforts.